Problem Hacking is best consumed
in 3 ways
To empower people everywhere with the mindset, tools, and confidence to tackle real-world problems effectively—through deep understanding, creative ideation, and testable innovation. We believe problem-solving is a human skill that can be taught, practiced, and mastered.
Our Products
These self-paced courses give you access to the Problem Hacking methods - so you can dive in, reflect and apply the learnings, whenever and wherever it works for you.
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Join a guided experience that challenges assumptions, reframes your thinking, and puts Problem Hacking into action. Built for those who thrive with structure, pace, and sharp peers.
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Custom programs for organisations ready to move beyond surface-level solutions. We work with your team to build capability, clarity, and a shared language for solving what matters most.
Learn MoreHow Problem Hacking works
Slow down. Step back. Our courses teach people to observe problems with fresh eyes—zooming out to spot patterns, digging deeper to uncover hidden tensions, and challenging how the problem is currently understood. This is where clearer, more critical thinking begins.
Together, learners reframe challenges to make them solvable. They are taught to ask sharper questions, test assumptions, and define the real problem—ensuring they’re solving what truly matters, not just what’s most visible.
Teams bring ideas to life through fast, low-risk prototypes. Learners sketch, mock up, and model ideas to explore possibilities—learning by doing, not waiting for perfect plans.
Learners pause with purpose to review insights, question outcomes, and make sense of progress. This reflective practice helps clarify thinking and deepen learning at every stage.
Ideas are put into conversation. Learners present their thinking, give and receive feedback, and listen actively to diverse perspectives. Through sharing, ideas are strengthened, and new directions often emerge.
Join thousands of learners from around the world
OVER 82000 Learners FROM AUSTRALIA’s TOP ORGANISATIONS
Our methods in practice
Frequently Asked Questions
We don’t do theory for theory’s sake. This is fast-paced, hands-on, and unapologetically practical. You’ll be using tools, maps, and reframes from the very first session—not just learning about them. Expect to think hard, move fast, and apply everything as you go.
Yes. Problem Hacking is designed to work across industries, cultures, and contexts. It’s been used by teams in government, finance, education, tech, and healthcare—across Asia, Europe, and North America. The tools are flexible enough to meet you where you are, wherever that is.
Anyone responsible for making sense of complexity and moving things forward. Founders, team leads, analysts, designers, strategists, product people—you’ll fit right in. If you ever find yourself thinking “this isn’t the real problem”, this is built for you.
Nope. Just curiosity and a willingness to rethink how you work. The tools are simple by design. The thinking you’ll do with them is where the stretch happens.
No. The method works anywhere there’s complexity or high-stakes decisions—at work, in side projects, even in your personal life. We’ve seen people use it across strategy, product, team dynamics, and beyond.
Design thinking is great for creating ideas. Problem Hacking is about making sure you’re solving the right problem before you even start designing. Many teams use both together—but this comes first.
Self-directed is flexible. Cohort courses are guided. In the self-directed suite, you move through the content in your own time, with access to tools and exercises built for independent learning. Cohort courses run to a schedule—with live sessions, group work, and facilitator guidance to keep the pace sharp and the ideas flowing.
Each course runs over 3 to 5 weeks. Expect one live session per week (60–90 mins), with structured activities between sessions to apply what you’ve learned. You’ll use tools, test ideas, and bring back real insights—individually and with others.
Cohort courses are scheduled—but your time zone isn’t a barrier, it’s a benefit. Some cohorts are built across similar time zones for ease and flow. Others are intentionally diverse, pairing participants from different regions to challenge perspectives and expose new ways of thinking. We offer options across APAC and globally-friendly time slots, and let you choose what works best for you. Prefer to work completely on your own schedule? Self-directed courses are available anytime, from anywhere.
Yes. Head to the “Our Methods in Practice” blog or explore a sample tool. It’s a good way to see how the method feels before diving in.
Yes—and it’s often better that way. We offer tailored programs for teams and organisations. Whether you want to build shared capability or align around a real business problem, we’ll shape the program to fit. Head to the Corporate Training section to learn more.
We do. If you’d prefer your team to learn together in a private cohort, we can customise the experience—timing, facilitation, and even the examples used. You’ll find more on the Corporate Training page.
Often, yes. Many people use their learning and development budgets or professional development allowance to cover the course. We can provide a receipt, tax invoice, or a formal letter of justification if you need one.
Yes. You’ll receive a digital certificate once you complete any course. But honestly, the clarity you gain is the real proof.
After the course, you’ll continue to have access to the material, plus opportunities to join alumni sessions, apply the method in new contexts, and take part in future learning experiences designed to extend your capability over time.