Effective Date: 24 June 2025

This Cookies Policy explains how Problem Hacking Holdings Pty Ltd (“Problem Hacking”, “we”, “us”, or “our”) uses cookies and similar tracking technologies on our website at problemhacking.com and its associated subdomains (the “Site”). By continuing to browse or use our Site, you agree to our use of cookies as described in this policy, unless you disable them using your browser settings or our cookie management tool.

1.0 What are cookies?

Cookies are small text files that are stored on your browser or device when you visit a website. They help us understand how users interact with our Site, remember user preferences, and enhance the overall experience. Cookies may be set by us (first-party cookies) or by third-party services we use (third-party cookies).

2.0 Types of cookies we use

We use the following categories of cookies on our Site:

Strictly Necessary Cookies: These cookies are essential for the proper functioning of our Site. They enable you to navigate the Site, log in to secure areas, and use basic features. Without these cookies, certain services you request cannot be provided.

Performance and Analytics Cookies: These cookies collect information about how users interact with our Site, such as pages visited, time spent on each page, and error messages. We use services like Google Analytics to help us improve the Site’s performance and usability. These cookies do not identify you personally.

Functionality Cookies: Functionality cookies allow the Site to remember choices you make, such as your language preferences or region, and provide enhanced, more personalised features.

Targeting or Advertising Cookies: With your consent, these cookies may be used to deliver relevant advertising based on your browsing activity. They may also be used to limit the number of times you see an ad and help measure the effectiveness of marketing campaigns. These cookies may be placed by third-party advertising networks such as Facebook or LinkedIn.

3.0 How we use cookies in an EdTech context

As an education and technology company, we use cookies to:

• Track engagement with learning content, courses, or program modules
• Enable secure login and session continuity across learning platforms
• Improve educational outcomes through analytics
• Tailor marketing communications to relevant user interests, where permitted
• Support user participation in research, events, or feedback activities
  
  

4.0 Third-party cookies

We may allow certain third parties to set cookies on your device for the purposes described above. These third parties may include analytics providers (e.g. Google Analytics), marketing platforms (e.g. HubSpot, Meta), or learning management systems. These third parties are responsible for their own cookie and privacy policies.

5.0 How to manage or disable cookies

You can control cookies through your browser settings. Most web browsers allow you to delete or block cookies, or to receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of certain parts of our Site.

To manage cookies directly from our Site, you may use our cookie consent banner or settings tool, which allows you to opt in or out of specific categories of cookies (where applicable).

For more information on cookies and how to manage them, visit www.allaboutcookies.org or the support pages of your browser.

6.0 Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in law, technology, or our business practices. Any updates will be posted on this page with the revised effective date.

7.0 Contact Us

If you have any questions, concerns, or requests regarding this Cookies Policy please contact us at:

Problem Hacking Holdings Pty Ltd
Email: hello@problemhacking.com
Postal Address: 48/1 Gladstone Street, Newtown, NSW, 2042

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